Private client page
Clients have a private client page on our website that details the work and provides photographs of the work performed. It also allows for quick and easy communication.
The founder of Mavimar Yachting, Ercan Erkut, talks to you personally, understanding your needs, discussing options and helping you decide on the best solution.
You will receive a detailed quote on the work to be performed with a cost breakdown. For any additional work, you receive written details and your approval is required before work continues.
You will have a Client Manager who will keep you informed of the progress of the work and discuss with you any concerns.
Commitment to Quality
If at any time you are unhappy with any aspect of our service, we want you to tell us right away so we can address your concerns.
Your satisfaction with the work we perform for you is important to us. This is an easy promise to make and one that must be reflected in your pride in our work.
You are offered a warranty that we stand by. Our reputation is built by your recommendations. This is what the success of this business depends on.
Advisory services are provided by Ercan Erkut on a host of maritime activities. He draws on his knowledge and experience gained from his naval career and his years in boatyards in Europe.
These services are provided on an hourly or daily rate.
A separate management fee is only charged when we commission and supervise work by those who are not on our preferred suppliers’ list. Otherwise, our fee is included in all services provided.